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Support

Last updated: September 2026

bluemint is a business-messaging assistant for commerce merchants in Bangladesh. A merchant connects their own Facebook Page, and bluemint answers customers who message that Page — handling orders, delivery questions, and everyday conversation on the merchant's behalf.

Contact us

Email hello@jhapi.com.bd and we will reply within one business day.

Before you write

Help us help you faster by including:

  • Your shop name
  • The Facebook Page name connected to your bluemint account
  • Roughly when the problem happened

Common questions

How do I connect a Facebook Page?

From your bluemint dashboard, go to Settings and choose Connect Facebook Page. You will be asked to log in to Facebook and grant bluemint permission to manage that Page's messages.

How do I disconnect a Facebook Page?

In Settings, choose Disconnect next to the connected Page. This immediately revokes bluemint's access token and stops all processing for that Page.

How do I stop the assistant and take over a conversation myself?

Open the conversation in your bluemint inbox and take it over there — bluemint stops replying automatically to that customer once you do.

How do I delete my data?

See our Data Deletion page for the exact steps, for both merchants and Facebook users.

More information

See our Privacy Policy and Terms of Service.